Step By Step (with photos) Instructions
Browsing and Shopping
Paying and Receiving Products
Canada-wide shipping, Pick-up and Local Delivery options available
FAQs
- I ordered items and completed checkout - what happens now?
If you opted for pick-up, you will receive a notification when your order is ready.
If you chose local delivery, please note it will be either Monday or Tuesday. If you would like to choose a specific time, please contact us.
If you selected shipping, you will receive an email letting you know when your order is being shipped.
- I'm viewing the website via mobile and items aren't showing up?
FREE Local Delivery
- I want free local delivery - how do I do that?
- I want local delivery outside of the 30 km range - how do I do that?
- What days do you deliver?
- Where do you deliver to?
Pick - Up
- What if I want pick up ?
- Where is the pick-up location?
- When I come for pick-up, can you run the items out to my car?
Shipping
- I want to order from different artisans and have my items shipped - will I be paying for shipping from each artisan?
- How much will shipping cost?
- How long does shipping take?
Changing Your Order
- I've ordered my items for pick up - but now I want delivery / shipping. How do I do that?
- I've ordered and paid but now want to change items in my order - who should I contact?